Legal notice

PRODUCTS

The products described on the Website are exclusively for personal use. Customers may not sell or resell such products. We reserve the right, with or without notice, to cancel or reduce the quantity of products to be delivered to the customer when, at our sole discretion, this constitutes a breach of these Terms and Conditions.

CHICA del Sur has made an effort to display product colors as accurately as possible. Nevertheless, the color of the products shown on the screen may vary depending on your device’s screen quality. In this regard, CHICA del Sur cannot guarantee that the colors on your screen will faithfully match reality.

CHICA del Sur is casual footwear for dressing. It is not intended for sports use or for difficult or slippery surfaces. We use delicate, high-quality fabrics chosen for their aesthetic value and comfort. You have 30 days from receipt of the order to check whether it is in perfect condition or correct (for visible manufacturing defects, including packaging, accessories, or any error in size or model).

GENERAL PROVISIONS

By visiting the Website or using the Website’s services or applications, the user accepts these Terms and Conditions.

To purchase products on the Website, customers must: be at least 18 years old or, if minors, be duly authorized by their legal guardian, and be consumers, understood as natural persons acting for purposes unrelated to their industry, trade, business, or profession.

This contract will be formalized in Spanish and governed by Spanish law pursuant to Law 3/2014, of 27 March, amending the recast text of the General Law for the Defense of Consumers and Users, and other supplementary laws, approved by Royal Legislative Decree 1/2007, of 16 November, and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce ("LSSI").

CONTACT

For any information and support regarding products and purchasing methods through the Website, the customer may contact us by email at agmasociadosiberia@gmail.com or by postal mail at the following address:

CHICA del Sur
C/ San Juan 1
09003 Burgos

GIFT CODES, DISCOUNTS AND OTHER PROMOTIONS

To redeem a discount code, the customer must enter the code in the "promotion code" field during the checkout process on the Website. Offer codes are case-sensitive and must always be entered exactly as they appear.

Only one offer code may be used per order.

Discount codes cannot be combined with other promotions or gifts, nor used with items already on sale.

Codes, gift cards, discounts, and other online promotions will only be applicable on the website. Codes, gift cards, discounts, and other promotions generated in-store will not be valid on the website.

IDENTIFICATION OF THE SELLER

The seller is AGM ASOCIADOS IBERIA SL, with registered office at Calle San Juan 1 09003 Burgos and CIF B56988702.

PROTECTION OF PERSONAL DATA

Certain personal data will be requested during the purchase process. All fields marked with an asterisk (*) indicate that providing the personal data is mandatory.

CHICA del Sur guarantees full compliance with the obligations set out in Organic Law 15/1999, of 13 December, on the Protection of Personal Data, as well as those established in its implementing Regulation, approved by Royal Decree 1720/2007 of 21 December, and other applicable regulations. To this end, CHICA del Sur will adopt the necessary technical measures to prevent alteration, loss, or unauthorized processing of the personal data you provide, taking into account the limitations of the Internet, and cannot guarantee the absolute impregnability of the Internet.

The personal data you provide will be included in a file owned by CHICA del Sur, for the purpose of managing the online purchase of the products offered on the Website and sending you information about them by any means of communication, including electronic means.

The user has the right to access the information concerning them collected in CHICA del Sur’s file, rectify it if it is incorrect, cancel it, or object to its processing via email or written communication addressed to CHICA del Sur, at the address indicated in the Legal Notice of this Website. You can find all the information regarding our Privacy Policy

INTELLECTUAL AND INDUSTRIAL PROPERTY

The intellectual property rights of the website www.chicadelsur.com, its source code, design, navigation structures, and the various elements contained therein are owned by AGM ASOCIADOS IBERIA S.L, which holds the exclusive rights to exploit them in any form and, in particular, the rights of reproduction, distribution, public communication, and transformation, in accordance with applicable Spanish and European legislation.

PRICES

All prices indicated for products available through the Website include VAT at the prevailing rates and are denominated in euros. Currency exchange fees depend on the banking institution; please check your bank’s terms. Shipping costs will be added to the product prices and are indicated separately on the order form.

PAYMENT OPTIONS

The user undertakes to pay at the time of placing the order through the payment methods accepted by CHICA del Sur.

CHICA del Sur will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard, or AMEX) or via PayPal.

To provide maximum security for the payment system, CHICA del Sur uses secure payment systems from leading financial institutions in e-commerce. In this regard, confidential payment data are transmitted directly and in encrypted form (SSL) to the corresponding financial institution. For payments with Visa, MasterCard, and American Express cards, CHICA del Sur only accepts SEC (Secure Electronic Commerce) transactions with the international 3D Secure protocol, identified by the Verified by Visa, MasterCard SecureCode, and American Express Safekey seals. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When payment is made through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. It will then connect to the issuing bank, which will request authorization of the operation via a personal authentication code. The transaction will only be completed if the credit card’s issuing bank confirms the authentication code. Otherwise, the transaction will be rejected.

Every payment will entail the issuance of an invoice in the user’s name. The invoice will be sent to the email address provided by the user and/or delivered together with the purchased product.