Privacy Policy

Privacy Policy

At CHICA del Sur , managed by AGM ASOCIADOS IBERIA SL , we are committed to protecting your privacy and ensuring the secure processing of your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

1. Data of the data controller

  • Company: AGM ASOCIADOS IBERIA SL
  • CIF: B56988702
  • Address: C. San Juan 1, 09003 Burgos, Spain
  • Contact email: hola@chicadelsur.com

2. Information we collect

We collect and process various types of personal information, including:

  • Identification data: name, surname, address, email and telephone number.
  • Payment details: Card, bank account, or other payment method information, securely processed through third-party platforms (Shopify Payments, PayPal, etc.).
  • Technical data: IP address, browser, time zone, device, operating system.
  • Browsing data: pages visited, products viewed, searches performed, session duration, clicks.

3. Purpose of the treatment

We use your personal data to:

  • Manage and deliver your orders correctly.
  • Provide support and customer service.
  • Improve your user experience in our online store.
  • Send promotions and commercial communications if you have given your consent.
  • Comply with our legal obligations.

4. Data transfer

We do not sell or share your personal data except in the following cases:

  • When required by law.
  • When necessary for the service (for example, shipping companies or payment gateways).
  • With technology providers under confidentiality agreements (such as Shopify, Google, etc.).

5. Information security

We implement technical and organizational measures to protect your data: encryption, restricted access, secure servers, and periodic audits.

6. Your rights

As a user, you can exercise the following rights at any time:

  • Access your personal data.
  • Request rectification or deletion.
  • Oppose its treatment in certain cases.
  • Request portability of your data.

To exercise these rights, please write to us at hola@chicadelsur.com

7. Changes to this policy

We may update this policy at any time. Any changes will be posted on this page. We recommend you review it periodically.

8. Contact

If you have any questions about this policy or the processing of your personal data, you can write to us at: