Terms and Conditions

APPLICABLE LAW AND JURISDICTION

These Terms and Conditions are governed by Spanish law and must be interpreted in accordance with Spanish law. Any disputes that may arise from the interpretation, validity and/or execution of these Terms and Conditions shall be subject to the jurisdiction of the courts and tribunals of the client's place of residence or domicile.

ID

AGM ASOCIADOS IBERIA SL (hereinafter CHICA del Sur), with registered office at calle SAN JUAN, 1 09003 BURGOS, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

RETURNS

You can make a return within a maximum period of 30 calendar days from the date of receipt of the product. It must be returned in perfect condition, in its original box or packaging, retaining the label and with all accessories.

If the product is not returned in perfect condition, CHICA del Sur will not accept the return and the customer must schedule a collection, assuming the shipping costs. The customer will be notified by email that they will have a maximum period of 60 calendar days to collect the product. Once this period has expired, CHICA del Sur will understand that the customer is giving up their products and reserves the right to donate or destroy them depending on their condition.

You have 30 days to check that the product is in perfect condition (visible defects such as stains, loose stitches, etc.) and/or if it is the correct size or model. Returns may be accepted as long as they are in perfect condition and have not been used.

PRODUCTS

The products described on the Website are for personal use only. Customers may not sell or resell such products. We reserve the right, with or without notice, to cancel or reduce the quantity of products to be delivered to the customer where, in our sole discretion, this would constitute a breach of these Terms and Conditions.

CHICA del Sur has made an effort to display the colours of the products as close to reality as possible. However, the colour of the products that appear on the screen may be subject to variations depending on the quality of the screen of your device. In this sense, CHICA del Sur cannot guarantee that the colours that appear on your screen are faithful to reality.

CHICA del Sur is a casual shoe for dressing up. It is not intended for sports use, difficult or slippery surfaces. We use delicate, high-quality fabrics, chosen for their aesthetic value and comfort. You have 30 days, counting from the time you receive your order, to check if it is in perfect condition or correct (for visible production defects, packaging, accessories, or any error in size or model).

GENERAL PROVISIONS

By visiting the Website or using the Website's services or applications, the user accepts these Terms and Conditions.

In order to purchase products on the Website, customers must: be at least 18 years old or, if they are minors, be duly authorized by their legal guardian and be consumers, understood as natural persons who act for purposes outside their industry, trade, business and profession.

This contract will be formalized in Spanish and will be regulated by Spanish legislation according to Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (“LSSI”).

CONTACT

For any information and support regarding the products and purchasing methods through the Website, the customer may contact us by email at agmasociadosiberia@gmail.com or by post at the following address:

GIRL from the South
C/ San Juan 1
09003 Burgos

GIFT CODES, DISCOUNTS AND OTHER PROMOTIONS

To redeem a discount code, the customer must enter their code in the “promo code” box during the purchase process on the Website. Offer codes are case sensitive and must always be entered exactly as they appear.

Only one offer code may be used per order.

Discount codes cannot be combined with other promotions or gifts, nor can they be used with already discounted items.

Codes, gift cards, discounts and other online promotions will only be valid on the web. Codes, gift cards, discounts and other promotions generated in-store will not be valid on the web.

SELLER IDENTIFICATION

The seller is AGM ASOCIADOS IBERIA SL, with registered office at Calle San Juan 1 09003 Burgos and CIF B56988702.

PERSONAL DATA PROTECTION

During the purchasing process, certain personal data will be requested. All fields marked with an asterisk (*) indicate that it is mandatory to provide personal data.

CHICA del Sur guarantees full and complete compliance with the obligations set forth in Organic Law 15/1999, of December 13, on the Protection of Personal Data, as well as those set forth in its implementing regulations, approved by Royal Decree 1720/2007 of December 21 and other applicable regulations. To this end, CHICA del Sur will adopt the necessary technical measures to prevent the alteration, loss or unauthorized processing of the personal data that you provide, given the limitations of the Internet, and cannot guarantee the absolute impregnability of the Internet.

The personal data you provide will be included in a file owned by CHICA del Sur, for the purpose of managing the online purchase of the products offered on the Website as well as sending you information about them, by any means of communication, including electronic.

The user has the right to access the information concerning him/her collected in the CHICA del Sur file, rectify it if it is incorrect, cancel it or oppose its processing by email or written communication addressed to CHICA del Sur, at the address indicated in the Legal Notice of this Website. You can find all the information regarding our Privacy Policy

INTELLECTUAL AND INDUSTRIAL PROPERTY

The intellectual property rights of the page www.chicadelsur.com, its source code, design, navigation structures and the different elements contained therein are the property of AGM ASOCIADOS IBERIA SL, to whom the exclusive exercise of the rights of exploitation of the same in any form corresponds and in particular, the rights of reproduction, distribution, public communication and transformation, in accordance with the applicable Spanish and European legislation.

PRICES

All prices indicated for products available through the Website include VAT at current rates and are denominated in euros. Currency exchange fees depend on the bank, please check the conditions with your bank. Shipping costs will be added to the price of the products and are indicated separately on the order form.

PAYMENT OPTIONS

The user is obliged to pay at the time of placing the order through the payment methods accepted by CHICA del Sur.

CHICA del Sur will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard or AMEX) or through PayPal.

In order to provide maximum security to the payment system, CHICA del Sur uses secure payment systems from leading financial institutions in electronic commerce. In this regard, confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding financial institution. For payment with Visa, MasterCard and American Express cards, CHICA del Sur only accepts CES (Secure Electronic Commerce) transactions with the international 3D Secure protocol, which is distinguished by the Verified by Visa, MasterCard SecureCode and American Express Safekey logos. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When making payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. It will then connect with the bank that issued the card, which will request that you authorize the operation using a personal authentication code. The operation will only be carried out if the bank that issued the credit card confirms the authentication code. Otherwise, the transaction will be rejected.

All payments will entail the issuance of an invoice in the name of the user. The invoice will be sent to the email address provided by the user and/or delivered with the purchased product.