Terms and Conditions

Terms and Conditions

1. Applicable law and jurisdiction

These Terms and Conditions are governed by Spanish law. Any dispute arising from their interpretation or application shall be submitted to the Courts and Tribunals of the customer's place of residence.

2. Identification

This website is owned by AGM ASOCIADOS IBERIA SL (hereinafter, “CHICA del Sur”), with CIF B56988702 and registered office at Calle San Juan 1, 09003 Burgos.

3. Products

The products are intended for personal use only. CHICA del Sur reserves the right to restrict the sale of products to certain users in the event of unauthorized commercial use.

The colors shown may vary slightly depending on the user's screen. CHICA del Sur cannot guarantee that the color on screen will accurately reflect the actual product.

The footwear offered is for casual use. It is not recommended for sports activities or slippery surfaces. You have 30 days from receipt of your order to check its condition and report any visible defects or errors in the model or size.

4. Returns

You can return products within 30 calendar days of receipt. The item must be in perfect condition, with its original packaging, tags, and unworn.

If these conditions are not met, CHICA del Sur will notify the customer to schedule pickup of the product at their own expense. After 60 days without a response, the customer will be deemed to have waived the product, and it may be donated or destroyed.

5. Prices

All prices include VAT. Shipping costs will be displayed separately during the checkout process. Currency exchange fees depend on the customer's bank.

6. Payment options

Payments are accepted via card (Visa, MasterCard, AMEX) or PayPal. CHICA del Sur uses secure payment gateways with SSL encryption and 3D Secure protocols.

The customer will receive their invoice by email or with the order.

7. Protection of personal data

During the purchase process, personal data necessary for order processing and sending commercial information is collected. CHICA del Sur guarantees compliance with the General Data Protection Regulation (GDPR).

The client can exercise their rights of access, rectification, cancellation or opposition by sending an email to hola@chicadelsur.com .

8. Intellectual and industrial property

All content on this website, including design, text, and images, is the property of AGM ASOCIADOS IBERIA SL and is protected by current national and international intellectual property laws.

9. General provisions

By using this website, you agree to these Terms and Conditions. Purchases are only made by persons over 18 years of age or legally authorized minors. This contract is formalized in Spanish.

10. Discount codes and promotions

Promotional codes must be entered during the checkout process and are case-sensitive. Only one code may be used per order. They cannot be combined with other discounts, sales, or gifts. Online promotions are not valid in-store, and vice versa.

11. Contact

For any questions or support, you can write to us at: